{"id":165523,"date":"2026-05-28T13:42:47","date_gmt":"2026-05-28T06:42:47","guid":{"rendered":"https:\/\/nicvn.com\/chuyen-vien-van-hanh-va-cham-soc-khach-hang"},"modified":"2026-05-28T13:42:47","modified_gmt":"2026-05-28T06:42:47","slug":"chuyen-vien-van-hanh-va-cham-soc-khach-hang","status":"publish","type":"job_listing","link":"https:\/\/nicvn.com\/vi\/chuyen-vien-van-hanh-va-cham-soc-khach-hang","title":{"rendered":"Chuy\u00ean vi\u00ean v\u1eadn h\u00e0nh v\u00e0 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng"},"content":{"rendered":"<p>&#8211;\tManaging operations for (e-Commerce) shipments including preparing waybills, verifying receiver details, inbound and outbound processing of all shipments through the WMS, Excel or other platforms<br \/>\n&#8211;\tHandling daily Customer Enquiries (for example on shipment status) and problem-solving issues<br \/>\n&#8211;\tCommunicating with Suppliers and Partners to successfully resolve any customer queries that we can\u2019t solve ourselves<br \/>\n&#8211;\tEnsure the accuracy of, and assist in, the following up on shipping details, statuses, product and service information, SOP\u2019s for Suppliers and Customers<br \/>\n&#8211;\tAssist the team to monitor Supplier\u2019s KPI regarding the movement and storage of goods, collate this performance information and create KPI reports on weekly\/monthly basis for Wayfindr and for the Customer<br \/>\n&#8211;\tReview Supplier invoices and check Customers\u2019 billing<br \/>\n&#8211;\tPerform any manual tasks, ad-hoc duties\/projects as assigned by the supervisor or management<\/p>\n","protected":false},"author":0,"featured_media":0,"comment_status":"","ping_status":"closed","template":"","job_listing_type":[300],"job_listing_category":[189],"job_listing_location":[228],"job_listing_tag":[],"class_list":["post-165523","job_listing","type-job_listing","status-publish","hentry","degree-dai-hoc","minimum_qualifications-khong-co-kinh-nghiem","job_listing_type-toan-thoi-gian-co-dinh","job_listing_category-dich-vu-khach-hang-va-trung-tam-cuoc-goi","job_listing_location-ho-chi-minh"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v15.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Chuy\u00ean vi\u00ean v\u1eadn h\u00e0nh v\u00e0 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng | NIC Global<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/nicvn.com\/vi\/chuyen-vien-van-hanh-va-cham-soc-khach-hang\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Chuy\u00ean vi\u00ean v\u1eadn h\u00e0nh v\u00e0 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng | NIC Global\" \/>\n<meta property=\"og:description\" content=\"&#8211; 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