{"id":17314,"date":"2022-04-13T20:20:30","date_gmt":"2022-04-13T13:20:30","guid":{"rendered":"http:\/\/localhost\/demonic\/job\/truong-phong-dich-vu-khach-hang\/"},"modified":"2022-04-14T09:50:06","modified_gmt":"2022-04-14T02:50:06","slug":"search-job-1403-truong-phong-dich-vu-khach-hang","status":"publish","type":"job_listing","link":"https:\/\/nicvn.com\/vi\/search-job-1403-truong-phong-dich-vu-khach-hang","title":{"rendered":"Tr\u01b0\u1edfng Ph\u00f2ng D\u1ecbch V\u1ee5 Kh\u00e1ch H\u00e0ng"},"content":{"rendered":"<p>1.\tCh\u0103m s\u00f3c kh\u00e1ch h\u00e0ng mua B\u1ea5t \u0111\u1ed9ng s\u1ea3n<br \/>\n&#8211;\tL\u1eadp v\u00e0 t\u1ed5 ch\u1ee9c th\u1ef1c hi\u1ec7n k\u1ebf ho\u1ea1ch ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng h\u00e0ng n\u0103m.<br \/>\n&#8211;\tQu\u1ea3n l\u00fd nh\u00e2n s\u1ef1 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng g\u1ed3m: Nh\u00e2n vi\u00ean ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng; nh\u00e2n vi\u00ean th\u1ee7 t\u1ee5c; nh\u00e2n vi\u00ean c\u00f4ng n\u1ee3; nh\u00e2n vi\u00ean b\u00e0n giao c\u0103n h\u1ed9 \u2026<br \/>\n&#8211;\tCh\u1ecbu tr\u00e1ch nhi\u1ec7m tuy\u00ean truy\u1ec1n v\u00e0 tri\u1ec3n khai ch\u00ednh s\u00e1ch b\u00e1n h\u00e0ng m\u1edbi t\u1edbi to\u00e0n th\u1ec3 nh\u00e2n vi\u00ean v\u00e0 kh\u00e1ch h\u00e0ng.<br \/>\n&#8211;\tH\u01b0\u1edbng d\u1eabn, \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean m\u1edbi; nghi\u1ec7p v\u1ee5 m\u1edbi cho nh\u00e2n vi\u00ean.<br \/>\n&#8211;\tGi\u1ea3i quy\u1ebft khi\u1ebfu n\u1ea1i c\u1ee7a kh\u00e1ch h\u00e0ng<br \/>\n2.\tQu\u1ea3n l\u00fd v\u00e0 ph\u00ea duy\u1ec7t h\u1ee3p \u0111\u1ed3ng mua b\u00e1n nh\u00e0 \u1edf<br \/>\n&#8211;\tT\u1ed5 ch\u1ee9c th\u1ef1c hi\u1ec7n vi\u1ec7c chu\u1ea9n b\u1ecb giao k\u1ebft, k\u00fd k\u1ebft h\u1ee3p \u0111\u1ed3ng mua b\u00e1n c\u0103n h\u1ed9 v\u00e0 c\u00e1c v\u0103n b\u1ea3n k\u00e8m theo<br \/>\n&#8211;\tSo\u00e1t x\u00e9t n\u1ed9i dung H\u1ee3p \u0111\u1ed3ng v\u00e0 c\u00e1c v\u0103n b\u1ea3n k\u00e8m theo \u0111\u1ea3m tu\u00e2n th\u1ee7 qui tr\u00ecnh l\u00e0m vi\u1ec7c.<br \/>\n3.\tQu\u1ea3n l\u00fd c\u00f4ng n\u1ee3 kh\u00e1ch h\u00e0ng<br \/>\n&#8211;\tKi\u1ec3m tra, gi\u00e1m s\u00e1t vi\u1ec7c theo d\u00f5i c\u00f4ng n\u1ee3 kh\u00e1ch h\u00e0ng<br \/>\n&#8211;\t\u0110\u1ec1 xu\u1ea5t c\u00e1c gi\u1ea3i ph\u00e1p x\u1eed l\u00fd n\u1ee3, ng\u0103n ng\u1eeba vi\u1ec7c ch\u1eadm thanh to\u00e1n v\u00e0 n\u1ee3 x\u1ea5u c\u1ee7a kh\u00e1ch h\u00e0ng.<br \/>\n&#8211;\t\u0110\u1ea3m b\u1ea3o \u0111\u1ea1t KPI c\u00f4ng n\u1ee3.<br \/>\n4.\tQu\u1ea3n l\u00fd b\u00e0n giao c\u0103n h\u1ed9<br \/>\n&#8211;\tT\u1ed5 ch\u1ee9c th\u1ef1c hi\u1ec7n vi\u1ec7c ki\u1ec3m tra c\u0103n h\u1ed9, b\u00e0n giao c\u0103n h\u1ed9 cho kh\u00e1ch h\u00e0ng \u0111\u00fang ti\u1ebfn \u0111\u1ed9 v\u00e0 qui tr\u00ecnh l\u00e0m vi\u1ec7c.<br \/>\n5.\tT\u1ed5 ch\u1ee9c th\u1ef1c hi\u1ec7n c\u00e1c d\u1ecbch v\u1ee5 sau b\u00e1n h\u00e0ng v\u00e0 c\u00e1c c\u00f4ng vi\u1ec7c kh\u00e1c theo s\u1ef1 ph\u00e2n c\u00f4ng 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