{"id":17752,"date":"2022-04-13T20:23:27","date_gmt":"2022-04-13T13:23:27","guid":{"rendered":"http:\/\/localhost\/demonic\/job\/giam-doc-dich-vu-khach-hang-account-director\/"},"modified":"2022-04-14T10:15:18","modified_gmt":"2022-04-14T03:15:18","slug":"search-job-1869-giam-doc-dich-vu-khach-hang-account-director","status":"publish","type":"job_listing","link":"https:\/\/nicvn.com\/vi\/search-job-1869-giam-doc-dich-vu-khach-hang-account-director","title":{"rendered":"Gi\u00e1m \u0111\u1ed1c D\u1ecbch v\u1ee5 Kh\u00e1ch H\u00e0ng (Account Director)"},"content":{"rendered":"

I\/ Th\u00f4ng tin chung:
\n1. B\u1ed9 ph\u1eadn\/ Ph\u00f2ng ban: Kh\u00e1ch h\u00e0ng (Account)
\n2. Ch\u1ee9c v\u1ee5: Gi\u00e1m \u0110\u1ed1c D\u1ecbch v\u1ee5 Kh\u00e1ch H\u00e0ng (Account Director)
\n3. Ch\u1ee9c n\u0103ng: Qu\u1ea3n l\u00fd d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng, L\u1eadp v\u00e0 thuy\u1ebft tr\u00ecnh c\u00e1c b\u1ea3n \u0111\u1ec1 xu\u1ea5t\/k\u1ebf ho\u1ea1ch truy\u1ec1n th\u00f4ng
\n4. Qu\u1ea3n l\u00fd b\u1edfi\/B\u00e1o c\u00e1o t\u1edbi:Ban Gi\u00e1m \u0110\u1ed1c (BOD)
\n5. Li\u00ean h\u1ec7 c\u00f4ng vi\u1ec7c:T\u1ea5t c\u1ea3 c\u00e1c ph\u00f2ng ban trong c\u00f4ng ty
\n6. H\u00ecnh th\u1ee9c tr\u1ea3 l\u01b0\u01a1ng: C\u1ed1 \u0111\u1ecbnh + th\u01b0\u1edfng hi\u1ec7u qu\u1ea3 h\u00e0ng n\u0103m
\n7. Tr\u00e1ch nhi\u1ec7m gi\u00e1m s\u00e1t:C\u00f3
\n8. Nh\u00e2n vi\u00ean thu\u1ed9c qu\u1ea3n l\u00fd: C\u00e1c nh\u00e2n vi\u00ean kh\u00e1ch h\u00e0ng.<\/p>\n

II\/ Nhi\u1ec7m v\u1ee5 c\u1ee5 th\u1ec3:
\n1. C\u00e1c c\u00f4ng vi\u1ec7c qu\u1ea3n l\u00fd v\u00e0 gi\u00e1m s\u00e1t (20%):
\n– Qu\u1ea3n l\u00fd v\u00e0 \u0111i\u1ec1u ph\u1ed1i c\u00f4ng vi\u1ec7c cho c\u00e1c nh\u00e2n vi\u00ean trong b\u1ed9 ph\u1eadn
\n– Gi\u00e1m s\u00e1t v\u00e0 t\u01b0 v\u1ea5n cho nh\u00e2n vi\u00ean trong vi\u1ec7c t\u1ed5 ch\u1ee9c h\u1ecdp \u00fd t\u01b0\u1edfng, chi\u1ebfn l\u01b0\u1ee3c, l\u00ean b\u1ea3n \u0111\u1ec1 xu\u1ea5t v\u00e0 tri\u1ec3n khai.
\n2. C\u00e1c c\u00f4ng vi\u1ec7c chuy\u00ean m\u00f4n (70%):
\n– T\u01b0 v\u1ea5n v\u00e0 tham m\u01b0u v\u1edbi Ban Gi\u00e1m \u0110\u1ed1c h\u01b0\u1edbng ph\u00e1t tri\u1ec3n d\u1ecbch v\u1ee5 v\u00e0 con ng\u01b0\u1eddi c\u1ee7a c\u00f4ng ty;
\n– G\u1eb7p g\u1ee1 kh\u00e1ch h\u00e0ng c\u00f9ng ph\u00f2ng kinh doanh \u0111\u1ec3 t\u01b0 v\u1ea5n v\u00e0 ti\u1ebfp nh\u1eadn y\u00eau c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng;
\n– Ph\u00e2n t\u00edch nhu c\u1ea7u kh\u00e1ch h\u00e0ng, tham m\u01b0u c\u00f9ng Gi\u00e1m \u0110\u1ed1c kh\u00e1ch h\u00e0ng trong vi\u1ec7c ti\u1ebfp c\u1eadn v\u1ea5n \u0111\u1ec1 l\u00e0m ti\u1ec1n \u0111\u1ec1 cho
\nvi\u1ec7c h\u1ecdp \u00fd t\u01b0\u1edfng v\u00e0 l\u1eadp k\u1ebf ho\u1ea1ch truy\u1ec1n th\u00f4ng ti\u1ebfp th\u1ecb tr\u1ef1c tuy\u1ebfn (Digital marketing) cho C\u00f4ng ty v\u00e0 Kh\u00e1ch h\u00e0ng;
\n– Tham m\u01b0u v\u1edbi Gi\u00e1m \u0111\u1ed1c Kh\u00e1ch h\u00e0ng trong \u0111\u1ecbnh h\u01b0\u1edbng chi\u1ebfn l\u01b0\u1ee3c, k\u1ebf ho\u1ea1ch, \u00fd t\u01b0\u1edfng ch\u1ee7 \u0111\u1ea1o trong b\u1ea3n \u0111\u1ec1 xu\u1ea5t
\ncho kh\u00e1ch h\u00e0ng;
\n– Tr\u00ecnh b\u00e0y, di\u1ec5n gi\u1ea3i b\u1ea3n \u0111\u1ec1 xu\u1ea5t v\u1edbi n\u1ed9i b\u1ed9 C\u00f4ng ty v\u00e0 Kh\u00e1ch h\u00e0ng;
\n– C\u00f9ng ph\u00f2ng kinh doanh thuy\u1ebft ph\u1ee5c kh\u00e1ch h\u00e0ng mua c\u00e1c s\u1ea3n ph\u1ea9m c\u1ee7a C\u00f4ng ty hi\u1ec7n c\u00f3;
\n– T\u00ecm ki\u1ebfm kh\u00e1ch h\u00e0ng v\u00e0 ph\u00e1t tri\u1ec3n h\u1ec7 th\u1ed1ng kh\u00e1ch h\u00e0ng
\n– Gi\u00e1m s\u00e1t ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 ti\u1ebfn \u0111\u1ed9 c\u1ee7a to\u00e0n b\u1ed9 qu\u00e1 tr\u00ecnh th\u1ef1c hi\u1ec7n c\u00e1c chi\u1ebfn d\u1ecbch truy\u1ec1n th\u00f4ng ti\u1ebfp th\u1ecb tr\u1ef1c tuy\u1ebfn;
\n– Ki\u1ec3m so\u00e1t v\u00e0 th\u1ed1ng k\u00ea KPI c\u1ee7a c\u00e1c d\u1ecbch v\u1ee5 trong chi\u1ebfn d\u1ecbch truy\u1ec1n th\u00f4ng ti\u1ebfp th\u1ecb tr\u1ef1c tuy\u1ebfn t\u1eeb c\u00e1c ph\u00f2ng ban k\u1ef9
\nthu\u1eadt\/ chuy\u00ean m\u00f4n;
\n– \u0110\u01b0a ra c\u00e1c gi\u1ea3i ph\u00e1p kh\u1eafc ph\u1ee5c ch\u1ea5t l\u01b0\u1ee3ng, s\u1ef1 c\u1ed1 chi\u1ebfn d\u1ecbch cho kh\u00e1ch h\u00e0ng;
\n– X\u1eed l\u00fd c\u00e1c c\u00f4ng vi\u1ec7c ph\u00e1t sinh kh\u00e1c theo y\u00eau c\u1ea7u c\u1ee7a Ban Gi\u00e1m \u0110\u1ed1c
\n– S\u00e1ng t\u1ea1o linh \u0111\u1ed9ng theo t\u1eebng \u0111\u1ed1i t\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng, lo\u1ea1i h\u00ecnh kinh doanh, m\u1eb7t h\u00e0ng kinh doanh c\u1ee7a kh\u00e1ch h\u00e0ng;
\n3. C\u00e1c c\u00f4ng vi\u1ec7c h\u1ed7 tr\u1ee3, t\u1ef1 l\u00e0m khi c\u1ea7n (10%):
\n– Tham gia t\u1ed5 ch\u1ee9c c\u00e1c bu\u1ed5i hu\u1ea5n luy\u1ec7n, trao \u0111\u1ed5i, c\u1eadp nh\u1eadt xu h\u01b0\u1edbng truy\u1ec1n th\u00f4ng ti\u1ebfp th\u1ecb tr\u1ef1c tuy\u1ebfn, nghi\u1ec7p v\u1ee5\u2026;
\n– So\u1ea1n th\u1ea3o v\u0103n b\u1ea3n gi\u1ea5y t\u1edd, bi\u1ec3u m\u1eabu li\u00ean quan t\u1edbi d\u1ef1 \u00e1n;
\n– H\u1ed7 tr\u1ee3 ph\u00f2ng kinh doanh v\u00e0 c\u00e1c ph\u00f2ng ban kh\u00e1c theo ch\u1ec9 \u0111\u1ecbnh v\u00e0 ph\u00ea duy\u1ec7t c\u1ee7a Ban Gi\u00e1m \u0110\u1ed1c<\/p>\n

III\/Tr\u00e1ch nhi\u1ec7m:
\n– \u0110\u1ea3m b\u1ea3o ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 c\u1ee7a c\u00e1c d\u1ef1 \u00e1n;
\n– \u0110\u1ea3m b\u1ea3o c\u00e1c ch\u1ec9 s\u1ed1 cam k\u1ebft (KPI) v\u1edbi C\u00f4ng ty
\n– \u0110\u1ea3m b\u1ea3o l\u1ee3i nhu\u1eadn t\u1ed1t nh\u1ea5t (c\u00e2n b\u1eb1ng gi\u1eefa IC v\u00e0 gi\u00e1 d\u1ecbch v\u1ee5 tr\u00ean h\u1ee3p \u0111\u1ed3ng) cho c\u00e1c d\u1ef1 \u00e1n;
\n– B\u00e1o c\u00e1o v\u00e0 c\u1eadp nh\u1eadt cho Ban Gi\u00e1m \u0110\u1ed1c x\u00fac t\u00edch v\u00e0 \u0111\u1ea7y \u0111\u1ee7 t\u00ecnh h\u00ecnh d\u1ecbch v\u1ee5 v\u00e0 c\u00e1c d\u1ef1 \u00e1n;
\n– Tham gia \u0111\u1ea7y \u0111\u1ee7 c\u00e1c bu\u1ed1i h\u1ecdp (Brainstroming, Brief, Report..).<\/p>\n

IV\/ Quy\u1ec1n h\u1ea1n:
\n– Tr\u1ef1c ti\u1ebfp tuy\u1ec3n d\u1ee5ng, \u0111\u00e1nh gi\u00e1, \u0111i\u1ec1u \u0111\u1ed9ng nh\u00e2n l\u1ef1c trong Ph\u00f2ng
\n– \u0110\u1ec1 xu\u1ea5t \u0111\u1ecbnh h\u01b0\u1edbng, k\u1ebf ho\u1ea1ch, \u00fd t\u01b0\u1edfng ch\u1ee7 \u0111\u1ea1o c\u1ee7a b\u1ea3n \u0111\u1ec1 xu\u1ea5t v\u00e0 d\u1ecbch v\u1ee5 v\u1edbi kh\u00e1ch h\u00e0ng v\u1edbi Ban Gi\u00e1m \u0110\u1ed1c
\n– Ti\u1ebfp c\u1eadn, tham kh\u1ea3o c\u00e1c th\u00f4ng tin c\u1ea7n thi\u1ebft cho c\u00f4ng vi\u1ec7c;
\n– Y\u00eau c\u1ea7u c\u00e1c ph\u00f2ng ban kh\u00e1c ph\u1ed1i h\u1ee3p c\u00f4ng vi\u1ec7c v\u00e0 ho\u00e0n th\u00e0nh ti\u1ebfn \u0111\u1ed9.<\/p>\n

V\/ \u0110i\u1ec1u ki\u1ec7n l\u00e0m vi\u1ec7c:
\n– \u0110\u01b0\u1ee3c trang b\u1ecb 01 m\u00e1y t\u00ednh, \u0111i\u1ec7n tho\u1ea1i b\u00e0n, VPP, email giao d\u1ecbch, th\u1ebb taxi theo \u0111\u1ecbnh m\u1ee9c quy \u0111\u1ecbnh;
\n– L\u00e0m vi\u1ec7c theo gi\u1edd h\u00e0nh ch\u00ednh, \u0111\u01b0\u1ee3c ngh\u1ec9 th\u1ee9 7 v\u00e0 CN, nh\u1eadn \u0111i\u1ec1u \u0111\u1ed9ng khi c\u00f3 y\u00eau c\u1ea7u l\u00e0m th\u00eam ngo\u00e0i gi\u1edd;
\n– \u0110\u01b0\u1ee3c h\u01b0\u1edfng ch\u1ebf \u0111\u1ed9 ph\u00fac l\u1ee3i theo quy \u0111\u1ecbnh chung c\u1ee7a C\u00f4ng ty v\u00e0 theo ch\u1ee9c danh, c\u1ea5p b\u1eadc \u0111\u1ea3m nhi\u1ec7m.<\/p>\n

VI\/ C\u00e1c ch\u1ec9 s\u1ed1 \u0111o l\u01b0\u1eddng th\u00e0nh t\u00edch:
\n– Theo b\u1ea3n KPI \u00e1p d\u1ee5ng cho v\u1ecb tr\u00ed Gi\u00e1m \u0110\u1ed1c b\u1ed9 ph\u1eadn kh\u00e1ch h\u00e0ng
\n– Th\u1eddi gian th\u1ef1c hi\u1ec7n \u0111\u00e1nh gi\u00e1 th\u00e0nh t\u00edch: 06 th\u00e1ng ho\u1eb7c 01 n\u0103m\/l\u1ea7n.<\/p>\n

VII\/ Y\u00eau c\u1ea7u n\u0103ng l\u1ef1c:
\n1. Tr\u00ecnh \u0111\u1ed9 h\u1ecdc v\u1ea5n:\u0110\u1ea1i h\u1ecdc tr\u1edf l\u00ean
\n2. Tr\u00ecnh \u0111\u1ed9 chuy\u00ean m\u00f4n: \u01afu ti\u00ean t\u1ed1t nghi\u1ec7p chuy\u00ean ng\u00e0nh Truy\u1ec1n th\u00f4ng, Ng\u00f4n ng\u1eef, Marketing, Qu\u1ea3ng c\u00e1o\u2026
\n3. Tr\u00ecnh \u0111\u1ed9 ngo\u1ea1i ng\u1eef: Anh v\u0103n th\u00e0nh th\u1ea1o.
\n4. Tr\u00ecnh \u0111\u1ed9 vi t\u00ednh: Th\u00e0nh th\u1ea1o tin h\u1ecdc v\u0103n ph\u00f2ng (Words, excel, powerpoint, email, internet\u2026).
\n5. Kinh nghi\u1ec7m l\u00e0m vi\u1ec7c:
\nT\u1ed1i thi\u1ec3u 02 n\u0103m \u1edf v\u1ecb tr\u00ed t\u01b0\u01a1ng \u0111\u01b0\u01a1ng, 02 n\u0103m v\u1ecb tr\u00ed Nh\u00e2n vi\u00ean D\u1ef1 \u00e1n\/Nv kh\u00e1ch h\u00e0ng;
\n\u01afu ti\u00ean \u0111\u00e3 c\u00f3 kinh nghi\u1ec7m l\u00e0m \u1edf c\u00e1c c\u00f4ng ty c\u00f9ng ng\u00e0nh ho\u1eb7c c\u1ea1nh tranh tr\u1ef1c ti\u1ebfp;
\nAm hi\u1ec3u v\u1ec1 l\u0129nh v\u1ef1c Truy\u1ec1n th\u00f4ng, Qu\u1ea3ng c\u00e1o;
\nC\u00f3 ki\u1ebfn th\u1ee9c v\u1ec1 Marketing;
\nC\u00f3 m\u1ed1i quan h\u1ec7 r\u1ed9ng v\u1edbi c\u01a1 quan b\u00e1o ch\u00ed, v\u0103n ngh\u1ec7 s\u1ef9 ng\u00e0nh gi\u1ea3i tr\u00ed.
\n6. Kh\u1ea3 n\u0103ng c\u1ea7n c\u00f3:
\nL\u1eadp k\u1ebf ho\u1ea1ch v\u00e0 tri\u1ec3n khai c\u00f4ng vi\u1ec7c;
\nL\u00e0m vi\u1ec7c theo nh\u00f3m;
\nL\u1eadp chi\u1ebfn l\u01b0\u1ee3c Marketing;
\n\u0110\u00e0m ph\u00e1n v\u00e0 th\u01b0\u01a1ng thuy\u1ebft;
\nCh\u1ecbu \u0111\u01b0\u1ee3c \u00e1p l\u1ef1c v\u1ec1 c\u00f4ng vi\u1ec7c v\u00e0 ti\u1ebfn \u0111\u1ed9;
\nTu\u00e2n th\u1ee7 n\u1ed9i quy, k\u1ef7 lu\u1eadt lao \u0111\u1ed9ng.
\n7. \u0110\u1eb7c \u0111i\u1ec3m c\u00e1 nh\u00e2n:
\nNam\/n\u1eef, ngo\u1ea1i h\u00ecnh l\u1ecbch thi\u1ec7p;
\nT\u01b0 duy chi\u1ebfn l\u01b0\u1ee3c v\u00e0 s\u00e1ng t\u1ea1o;
\nTh\u00e1i \u0111\u1ed9 “Can do attitude”;
\nC\u1edfi m\u1edf, nhanh nh\u1eb9n;
\nC\u00f3 tinh th\u1ea7n tr\u00e1ch nhi\u1ec7m.<\/p>\n","protected":false},"author":117,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","job_listing_type":[300],"job_listing_category":[176],"job_listing_location":[228],"job_listing_tag":[],"class_list":["post-17752","job_listing","type-job_listing","status-publish","hentry","degree-dai-hoc","minimum_qualifications-giam-doc","minimum_qualifications-giam-sat-vien","job_listing_type-toan-thoi-gian-co-dinh","job_listing_category-quang-cao-khuyen-mai-pr","job_listing_location-ho-chi-minh"],"acf":[],"yoast_head":"\nGi\u00e1m \u0111\u1ed1c D\u1ecbch v\u1ee5 Kh\u00e1ch H\u00e0ng (Account Director) | NIC Global<\/title>\n<meta name=\"description\" content=\"Gi\u00e1m \u0111\u1ed1c D\u1ecbch v\u1ee5 Kh\u00e1ch H\u00e0ng (Account Director)\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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