Credit Card Operation Supervisor

Locations

Ho Chi Minh

賃金

取引

Experience

5 五 5 五

Job type

フルタイムパーマネント

Industry

ファイナンス/投資

Job ID

1284

NIC’s Client

仕事内容

Description:
– Create, Supervise, update all processes, procedures, legal documents about card transaction operations
– Preparing process/ report to control and approve Card verification activities
– Working with departments, Card organizations and partner bank to solve disputes and fraud cases
– Participate in development of product and card service project
– Participate in system setting and testing
– Manage Customer experience and quality framework of cards operation
– Account management like re-issuance, replacements and other related card & statement activities
– Other tasks assigned by Head of Operations

必要なスキル

Requirement:- Card Operations knowledge and experience - 05 Year experiences in processing chargeback disputes of Card, and at least 2 years in similar position - Deep knowledge of Card operations - Experience in manage fraud/ dispute - Charge back Unit experience - Good knowledge of credit card system and processes - Good in English - Effective Communication