Sales Manager (Office Equipment)

1. Managing people
– Recruit, build, and nurture the team
– Set targets, performance plans, and rigorous, objective standards for sales representatives.
– Meet with reps one-on-one weekly to review performance, progress, and targets.
– Coach individual sales representatives one-on-one through phone work and prospecting help sessions to help them improve sales performance.
– Participate in spontaneous sales call rides and planned field days.
– Counsel, support, discipline, and fire underperforming sales representatives.
– Develop a scalable sales process and ensure representatives adhere to it correctly.
– Ensure that reps observe the regulations of the company properly
– Plan and implement training programs regularly
– Plan and preside over weekly sales team meetings.
– Build the teamwork spirit throughout the team and to other depts.
– Recruit, select, onboard, and train new sales reps.
– Motivate and engage the sales team with monetary and non-monetary (intrinsic) motivational tactics.
– Set a good example for the team. Work according to company culture and values, prioritize ruthlessly, use good communication,
and deliver results effectively.

2. Managing customer needs
– Maintain a deep understanding of customer needs and monitor their preferences.
– Plan and preside over weekly sales team meetings. [Weekly]
– Build the teamwork spirit throughout the team and to other depts.
– Recruit, select, onboard, and train new sales reps.
– Motivate and engage the sales team with monetary and non-monetary (intrinsic) motivational tactics.
– Resolve escalated customer issues and customer complaints regarding sales and service.
– Provide expertise when setting and adjusting pricing plans, discount rates and other MarCom plan.
– Provide advanced negotiation expertise.
– Collaborate with related executives to develop & lead generation plans.
– Connect company with customers and sales people in the field.
– Find and expand continuously potential customers

3. Managing the business
– Determine and assign sales forecast, targets, monthly, quarterly, haft-year and yearly
– Develop sales strategies to acquire new customers or clients.
– Track sales team metrics and share them with company leadership.
– Analyze sales data on sales results and develop plans to address performance gaps.
– Collaborate with related executives to develop and lead generation plans.
– Prepare budgets, KPI and deploy them effectively
– Monitor competition, economic indicators, and industry trends.
– Advance one’s own professional and technical knowledge by attending workshops and other educational trainings, participating in professional societies and industry networks, and reading professional and industry publications.