General Manager

Job Description
– Reports to: CEO & Board of Directors
– Key accountability
– General Manager is responsible for achieving optimal guest satisfaction and a good working environment to attain all set objectives.
– Guard the efficiency/productivity and the company results:
– Draw up plans and budget concepts (revenues, costs, etc.);
– Developing improvement actions, carry out costs savings;
– Guard/ controlling of cost price
– Delivering of data and proposals for the budgets and investments.
– Overview and guide the marketing department (including telemarketing) in club visibility and other marketing tasks, such as drive guest traffic, PR, branding…
– Create and propose promotions or special events….
Manage the various Department Heads
– Coordinate planning of Department Heads and Assistant Managers with regard to time-tables, work schedules, employment of employees within the different services; solving of bottle necks;
– Coordination of the execution of activities via instructions to the Heads of Departments/ Assistant Managers, supervision of the execution;
– Determination of the workforce, recruitment and hiring of new staff, supervision of sufficient introduction, execution of performance reviews and training of staff.
– Be accountable for responsibilities of department heads in their absence.
Other tasks
– Prepare a monthly Revenue reporting.
– Handling complaints
– Other reliable to the above mentioned, tasks in order of the executive;
– Handing over opinions and beliefs, decisions etc. to the executives;
– Leading various internal and external meetings;
– Supervise the fulfillment of the regulations of the employment
– Correct use of Company’s corporate identity.
– Maintain contacts with public authorities
– Other incentives or commission: up to average $5000 – $10,000/month
Job Requirements
– Candidate have to have as least 2 years in Gym, Spa, Healthcare, Hotel management.