When Technology Speaks the Language of HR

In today’s fast-moving digital economy and dynamic labor market, payroll services are no longer just an administrative task; they have become the core of HR strategy. Two technologies with the potential to completely reshape this space are Blockchain and AI.

This article explores how these trends can redefine payroll in Vietnam, making it more efficient, transparent, and aligned with the country’s digital transformation goals.

AI Leading the Digital Payroll Transformation

According to IADC, AI and automation are becoming the main drivers of payroll modernization across Vietnam and ASEAN by 2025. Processes such as payroll calculation, tax reporting, compliance, and cost forecasting are increasingly automated to reduce errors and improve efficiency.

More specifically, Brands Vietnam (citing YouGov & Deel research) notes:

• 61% of HR leaders believe AI will positively impact the industry in the next 5 years.
• Yet, only 38% of companies have begun applying AI, especially in payroll management.

Some organizations already use AI to:

• Explain payroll variances
• Automatically update tax regulations
• Support employee payroll queries through chatbots

All of this reduces administrative burden while enhancing the employee experience.

Blockchain – Key to Transparency & Speed

A LinkedIn report highlights blockchain’s advantages in payroll:

• Full transparency: Every payroll transaction is securely recorded and immutable, strengthening trust between employers and employees.
• Faster cross-border payments: Reduces intermediaries and costs, ideal for FDI companies and remote workforces.
• Combined with AI, blockchain enables payroll automation, cost forecasting, and workforce budget planning.

Together, these technologies deliver transparent, secure, and fully traceable payroll systems.

Vietnam in Practice: AI & Digitization on the Rise

Vietnam is emerging as a promising hub for AI and payroll tech:

• According to IMARC, Vietnam’s AI market was USD 547M in 2023 and is projected to reach USD 2.06B by 2032, with a 15.8% CAGR.
• ManpowerGroup reports that 52% of APAC businesses (including Vietnam) expect AI/ML to boost recruitment within 2 years.
• 36% of Vietnamese employees already use AI tools at work.

However, AI adoption among Vietnamese businesses dropped from 27% (2023) to 22% (2024)—showing persistent barriers in implementation.

Summary: AI & Blockchain – The Future of Payroll Services

NIC Global – Driving Payroll Technology Transformation

As a pioneer in Vietnam’s payroll services, NIC Global has already begun integrating these technologies:

• Building a digital-first payroll platform with AI for automation and accuracy.
• Exploring blockchain integration to boost payroll security, transparency, and compliance.
• Supporting businesses with data, infrastructure, process, and people readiness assessments to ensure realistic and effective roadmaps.

With deep expertise and 20+ years of experience, NIC Global is a strategic partner helping Vietnamese enterprises level up in the digital era.