How CIOs Are Reskilling Their Workforce for the AI Revolution

26/12/2024

Picture this: your team is running smoothly, but AI is changing the game. Suddenly, the skills that worked yesterday don’t cut it today. That’s the challenge CIOs are grappling with—keeping their workforce future-ready while balancing the need for innovation and legacy systems.

Instead of constantly chasing expensive new hires with specialized AI skills, CIOs are turning to reskilling their existing teams. This isn’t just about saving costs. It’s about empowering people to stay relevant and tapping into internal talent in ways that deliver long-term value.

CIOs

Why Reskilling is Now Non-Negotiable

The push for AI-driven transformation has left many organizations needing talent with a modern skill set. Yet, hunting for top-tier AI talent on the open market is costly and competitive. According to PwC, roles that require AI expertise command a premium, with salaries spiking as much as 25% in some markets.

But here’s the thing: reskilling isn’t just a cost-saving tactic—it’s a smarter way forward. Companies like Lexmark are showing the world how to make reskilling part of their core strategy. Their year-long AI training program, developed with NC State University’s AI Academy, allows employees to dive deep into data analytics and machine learning. This effort not only equips their workforce with cutting-edge skills but also fosters a culture of growth. Out of six cohorts, Lexmark has maintained nearly 100% retention, with employees from all departments stepping up to master new capabilities.

What’s the lesson here? CIOs aren’t just tech strategists anymore—they’re talent architects, ensuring their teams are equipped with future-ready skills while maintaining a healthy balance between innovation and operational efficiency.

Flexible Learning Paths for a Diverse Workforce

While year-long intensive programs work for some, they’re not always the right fit for everyone. That’s why Hyland’s approach stands out. The company has curated a range of flexible, on-demand learning modules, giving employees the freedom to upskill at their own pace. By subscribing to online learning platforms and creating custom training playlists, Hyland ensures employees—whether in IT or not—can access the skills they need, when needed.

Stephen Watt, CIO of Hyland, stresses the importance of giving people the time and space to learn during their workday. “This isn’t something that can only be done after hours or on weekends,” Watt explains. Building a culture that values continuous learning isn’t just a nice-to-have—it’s a must in today’s rapidly evolving tech landscape.

Bridging the Knowledge Gap: Mentorship & Internal Talent

It’s not just about AI—CIOs also need to address gaps in legacy technology expertise as baby boomers retire. With many senior employees moving on, CIOs must focus on capturing and transferring this critical knowledge before it’s lost. That’s where mentorship programs come in.

Organizations can ensure smooth transitions and retain essential skills by pairing senior employees with junior talent. Gartner data shows that two-thirds of IT leaders view mentorship and coaching as the most effective way to reskill employees. Legacy systems may be old, but they still power many businesses, especially in industries like public services. CIOs are now tasked with breaking down these roles into core skills and handing them over to younger talent through hands-on coaching and documentation.

The Role of HR Solutions in Reskilling

Here’s where things get interesting: the success of reskilling efforts is directly tied to how well a company’s HR strategy supports it. Services like PEO (Professional Employer Organization) partnerships can help organizations efficiently manage the complexities of training, payroll, and employee transitions during reskilling initiatives.

Instead of overwhelming internal HR teams, PEO services take the reins on managing learning programs, employee benefits, and even compliance issues, allowing CIOs to focus on the bigger picture. This is especially true when employees move between roles or take on additional responsibilities as they grow.

Additionally, aligning Payroll Solutions with reskilling efforts ensures that employees are fairly compensated during transitions and that payroll management remains seamless as teams evolve. By integrating these services, organizations can ensure that no detail is overlooked while empowering their workforce to embrace new roles confidently.

Building a Sustainable Learning Culture

The ultimate goal for CIOs? Create a culture where continuous learning is ingrained in the company’s DNA. Lexmark’s AI Academy and Hyland’s flexible learning playlists show that when employees are encouraged and supported in their development, they gain new skills and feel more connected to their organization’s mission.

In today’s competitive market, offering employees the chance to grow isn’t just a perk—it’s a retention strategy. And for CIOs, building a workforce that is both future-proof and deeply invested in the company’s success is the key to long-term business resilience.

Final Thoughts

The tech landscape is evolving fast, and companies that don’t prioritize reskilling will be left behind. CIOs are in a unique position to drive this change, using a mix of internal talent development, strategic PEO Services, and comprehensive Payroll Solutions to create a workforce that is not only capable but future-proof.

So, how is your organization preparing for the future? Are you investing in reskilling, or are you still chasing external talent to fill those skill gaps? Now’s the time to think big and take action.

Let’s Shape the Future Together

Is your workforce ready for the AI revolution? Reach out to us today, and let’s discuss how our tailored HR solutions, including PEO, Staffing, and Payroll Services, can help your team thrive in the AI-driven future.

For contact and support:

Facebook: NIC Global – Human Resource Solutions
Linkedin: NIC Global Sourcing JSC
Website: www.nicvn.com
Email: [email protected]
Hotline: 0981.23.43.76
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  • Hanoi Office: No. 3A Thi Sach, Pham Dinh Ho Ward, Hai Ba Trung District, Hanoi, Vietnam
  • Ho Chi Minh City Office: Dakao Center Building, 35 Mac Dinh Chi, District 1, Ho Chi Minh City, Vietnam

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