Store Manager
NIC’s Client
• Achieve the budgeted sales objectives by providing an exceptional Retail sales & service experience
• Be the brand ambassador by promoting and demonstrating the brand and product in- and outside the store
• Assemble the best possible sales team. Interview and selectively hire the most qualified candidates, provide time-efficient and thorough training and maintain the skills and well-being of current staff with motivational incentives and evaluation
• Supervise a retail brand staff, meet customer needs and plan and coordinate sales, merchandising and budgeting
• Address customer needs by immediately resolving conflict, inspiring long-term customer relationships and creatively placing and rotating merchandise in a way that best catches customers’ attention.
• Work closely with Marketing and Retail departments to prepare and participate in ongoing campaigns, events and other marketing activities
• Manage store maintenance
Required skills
• Experience in a senior management role
• Demonstrated leadership ability/team management (Strong leadership attitude)
• Good communication (eloquent, orally as well as in writing) and interpersonal skills (communicate well with clients and colleagues)
• Commercial mindset
• Result and customer oriented
• Strong competitive attitude
• Be a team player with good integrity and exceptional work ethic
• Be responsible, trustworthy and hardworking
• Comfortable making decisions within area of expertise
• Able to work under pressure and meet deadlines
• Be flexible i.e. able to work shift hours, weekends and public holidays when required
• Fluent in English
